What Happens During a Fire Alarm Service?

Fire Alarms

For any building owners and facility owners, a fire alarm sounding is often associated with a sense of panic, emergencies or routine drills. Any life safety setup must happen when the building is quiet and calm. 

Understanding what happens during this process is essential for ensuring that your building or premises remain compliant and your staff stay safe and protected. 

A professional fire alarm service is a lot more thorough than just a flick of the switch. It is a technical audit of your fire alarm system. This will help identify any hidden faults before they lead to a system failure, which could be fatal. The team at Magni Fire believe transparency in the servicing process helps clients understand the value of attentive fire alarm maintenance. 

Initial Panel Inspection and Logbook Review

The process begins at the heart of the infrastructure, which is the control panel. An essential first step involves the engineer scrutinising the system logs for evidence of persistent faults, hidden errors, or any recent activations. The process includes a thorough examination of the site’s fire safety logbook to ensure compliance with British Standards regarding mandatory weekly tests. 

By cross-referencing these written records against the panel's internal data, our engineers can guarantee the integrity and consistency of your testing regime. 

If any discrepancies are found, they are addressed as part of the fire alarm maintenance strategy to bring the building back to being fully compliant. 

Component Testing and Peripheral Checks

Once the primary panel checks are complete, the engineer proceeds to test all secondary devices throughout the building. This stage acts as a physical audit of the fire alarm system, leaving no device unscrutinised. 

To ensure the sensors are responsive, engineers use specialised testing equipment to stimulate fire conditions without causing any damage. Manual call points are also prioritised, with each unit being triggered by a test key to confirm that the signal transmission is immediate and reliable across all zones. 

The sounders and beacons are activated to confirm they meet the minimum decibel requirements for every room to ensure the alarm can be heard over ambient noise. 

The level of detail required here is similar to the precision we discuss in our guide on Is Aspirating Smoke Detection Right for Your Building, where specialised sampling pipes require specific vacuum testing to remain operational.

Battery Standby and Power Supply Analysis

Failure of the backup power supply is a common point of vulnerability during an emergency. To mitigate this risk, our engineers temporarily shut off the mains power to ensure the fire alarm system is supported by its batteries for the necessary time frame, which is often twenty-four to seventy two hours based on building regulations. 

By load testing these batteries, we can confirm they still hold the necessary charge to protect the site. Prioritising this aspect of the fire alarm maintenance ensures that your protection is never compromised by a power failure or fire-related electrical fault. 

Certification and Compliance Reporting

Upon completion of the service, you are issued a formal certificate of inspection and servicing to act as your legal proof of regulatory adherence. This certificate is a vital asset for building owners who must demonstrate active safety protocols to insurers or fire safety officers. 

At Magni Fire we focus on producing detailed reports that flag critical issues, including insufficient detector coverage or restricted access to alarm components. By taking all of this into account, we ensure your building’s protection remains absolute. 

This holistic approach ensures your safety net is gap-free, much like the structural integrity checks required for Passive Fire Stopping in Construction.

Secure Your Compliance with Magni Fire

A fire alarm is a complex network of electronics that requires professional calibration to remain reliable. Neglecting your service intervals does not just risk a fine; it risks the safety of everyone in the building. 

Magni Fire provides certified and transparent servicing for all types of commercial and residential systems. Our engineers are trained to work around your business operations to ensure minimal disruption while providing maximum protection.

If you have any questions for our team, please feel free to contact us. 

Your Fire Detection and Fire Protection Specialists. Contact Us.

Services

Customer testimonials

“We have used Magni Fire Ltd for our servicing and maintenance requirements for a number of years and they provide an excellent, professional and reliable service at competitive prices. They have always been on hand to offer advice and if things can’t be resolved via a call, they provide a prompt response to call outs.”
Dean Spurdens
BJP Insurance Brokers Ltd.
“I had not heard of Magni-Fire until my customer suggested I put them on my supplier list.  He felt that their service was more personal and their reports more professional than our incumbent contractor.  I have to say he wasn’t wrong!  In the 1 ½ years I have been working with Magni-Fire, they have stayed on top of the servicing planner we have in place, sent in the reports, dealt with callouts, and helped out when we needed something at short notice.  I would recommend this contractor.”
Contract Manager
Facilities Management Company
“I met Magni-Fire on a job I had in Harlow (inherited) and they did a fantastic job, later they were asked to quote for some central London work which they won and I have used them here ever since, Ross, Gary and the team are nothing but professional at all times and respond well to any request.”
Mark Purenins
180 Great Portland Street
“Magnifire has been a fantastic partner for our fire safety needs. Their team delivered a seamless fire alarm installation with impressive professionalism and expertise. The quality of their service and attention to detail gave us confidence in the safety of our premises. Highly recommended for anyone looking for reliable and efficient fire alarm solutions.”
Colin Fewster
SAFRAN Electrical Components
“We have works with Magni-Fire on a number of commercial projects over the last 5 years.This has included working alongside Magni-Fire as a separate contractor working on the same project and in-turn, from this, we have also appointed Magni-Fire to work for us on asub-contractor basis. We have found all works to be of a very high standard, prompt installation and overall a very user friendly company. We have no reason not to continuewith our combined work in the future.”
Paul Eldridge
City Electrical Systems
“Magnificent service!!! Gary is always helpful, available and reliable. They do everything possible to get the job done in a manner that is up to standard and within your timeframe.”
Pally De Viteuil
Motherclub
“We have been using Magni-Fire since the summer of 2018.   They assist us with new fire alarm installs, routine maintenance on both fire alarm systems and portable firefighting equipment. Our emergency attendance orders are always fulfilled within the 4-hour attendance target.  Their professional approach to all our needs is second to none. They assist us in London and surrounding areas. Our business relationship is one that grows on a
yearly basis, due to the outstanding service they provide us with. They provide quotes for any remedial works along with the attendance report if not on the same day, then always next, and this allows us to quote our client quickly and turnaround any remedial works within our 2-week deadline. They are available 24/7 and have never missed a call out of hours and have always attended the same night if needed. Gary, Ross and the team run a fantastic company, totally dedicated to the needs of its customers and I would not hesitate to recommend them to an individual customer looking for fire support or a company seeking a fire system’s to assist with their maintenance customers.”
Julie Meeson
CBL Ltd.
“I recently used Magni-Fire for a fire safety project, and I couldn’t be happier with the service! The team was professional, knowledgeable, and attentive to all our needs, ensuring everything was done safely and efficiently. Not only was the service exceptional, but the pricing was also very fair, offering excellent value for the high quality provided. From start to finish, they made the whole process easy and stress-free. I highly recommend Magni Fire to anyone looking for reliable, top-notch fire safety solutions!”
Andrea Oriani
Rocca Bar
“I met Magni-Fire on a job I had in Harlow (inherited) and they did a fantastic job, later they were asked to quote for some central London work which they won and I have used them here ever since, Ross, Gary and the team are nothing but professional at all times and respond well to any request.”
Mark Purenins
180 Great Portland Street